Frequently Asked Questions

Got a question? Chances are we have an answer.

Memberships

How long is my membership?

All memberships are for a minimum 12 month period. Cancellation of membership requires 60 days written notice to office@theahc.org.au

For all membership, please go to our Membership Page

How can I renew my membership online?

When your membership comes up for renewal, you will be notified via email. Simply follow the instructions in the email to renew your membership.

You can also check the status of your membership by logging into your user dashboard. 

Events

Do members receive a discount on Events?

Yes, If you have signed up and made payment for membership and the membership has been approved, you should be eligible for event discounts.Discount codes are forwaeded to members of the AHC

General

What are the AHC social media links?

Yes, we currently have many social media platforms including:

Twitter: @SalonSelect @AUSHairCouncil

Instagram: @youthworxahc

Facebook: 'Sharing Ideas & Growing' Group, Australian Hairdressing CouncilSalon SelectYouthworx

How can I recover my account details?

On the login screen, click the "Forgot your password?" option, enter your email address and submit the form. An email will be sent to you with a one-time link enabling you to login and change your password. For security reasons this link expires after 24 hours and can only be used once.

Member Portal

Can I view my transaction history?

Yes, please visit your Member Portal under the heading 'Transactions'. Here you will be able to view all transactions with the date, invoice date, payment status, invoiced amount and if you would like to print an invoice or complete a payment.

Where can I update my address or personal details?

You are able to update all of your personal information from within your Member Portal.