Terms & Conditions


We congratulate you for becoming accepted by the AHC for Salon Select. The objective of the AHC is to uplift our industry's reputation, image and credibility.

Our constitution provides that a person can apply for membership of the AHC if they are employed in the industry and have paid an annual membership fee. Cancellation of memberships under 12 months will incur a cancellation fee .
In addition to this, the person must have agreed to and completed the following before their AHC Salon Select status can be activated.

  • The person must provide a guarantee of not more than $10.00 to cover any liabilities or expenses that may arise in the event that the AHC is wound up or dissolved;
  • The person must have their Application for Membership accepted by the Board of AHC; and
  • The person’s name must be entered into the Register of Members.

By signing up to a Membership means you have agreed to these Terms and Conditions.


AHC members are those visitors to the website who register their details with the AHC, are approved by the Board for membership and pay their membership fees as they fall due.

Use of this website is subject to these terms of use.

These terms of use are governed by the laws with the provisions of the Act and any other relevant laws of the Australian Capital Territory (ACT) and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of the ACT.

Membership & payment options (as at 1st November 2011 - subject to change without notice)

The AHC is an industry association. Membership is restricted to those businesses actively involved in the Australian Hairdressing Industry.


- Salon membership $19.80 inc gst per week  
- Franchise & group salon memberships, price on application
*A Franchise or Group Membership is only available when all franchise or group members are all members of the AHC. A salon which is part of a franchise group, (but the group has not joined the AHC), will need to meet the individual salon member conditions. This includes the salon needing to complete Silver accreditation before being approved to seek Gold salon select accreditation. Only Franchise and salon Groups are able to fast track to Gold accreditation.

The Salon Select membership fee is payable monthly via our automatic debit facility.

Your payments will continue unless:
1 - you decide to opt out with a minimum 60 days written notice. Cancellation fees will apply.
2 - The Australian Hairdressing Council deems your membership should be terminated due to an un-corrected breach of any of the Salon Select standards, within 8 weeks of written notification of said breach; or other breach as per AHC Constitution.

AHC Membership fees are not transferable or refundable. Salon Select accreditation is not transferable on the change of ownership of a salon or associated business. New accreditation must be undertaken by the new salon owner within a two month period from changeover of ownership.

Associate Memberships are available to those suppliers of product and services to the hairdressing industry.
- Associate Members $295 inc gst; $595 inc gst; $1,200 inc gst per year

Registered Training Organisations
- RTO Institutional Members $1,100 inc gst per year
- Teachers in private and Government RTOs $129 inc gst each per year

Foundation Members
- Foundation Members pay quarterly or annually.

Promotional Memberships - Eg: Sustainable Salons Australia or Conference 'One Month Free Trial'
- This membership allows non-member salons of the AHC to experience Australian Hairdressing Council membership with a one month free trial. To take up this special offer, the applicant's credit card details will be supplied as per a normal AHC membership so that an account can be set up, however no charges will occur for the first 30 days. Upon the expiry of the one month trial period, the applicant's credit card will be charged the monthly AHC membership price of $85.80 per month as agreement to commence an annual AHC membership. Should the applicant not wish to continue the AHC membership, they must provide confirmation in writing to cancel the membership by contacting info@theahc.org.au prior to the end of the 30 day period. If the AHC does not hear from the applicant in writing before the one month free trial expires, then the membership will continue with the aforementioned monthly payments from the applicant's credit card for 12 months. This trial offer is for new members only, not current AHC members.

All member applications to the AHC are to be approved by the AHC Board. Should an applicant not be approved by the AHC Board, any membership fees paid to the AHC via the AHC website will be refunded. The Board decision is final and no correspondence will be entered into.


Any natural person or corporation committed to the objects of the Company may be a Member provided that they are either:

(i) a financial member of the AHC Salon Select Program; or
(ii) employed in the industry and have paid the Annual Membership Fee determined by the Company from time to time; and
(iii) the person or corporation agrees in writing to provide a guarantee not exceeding ten dollars ($10.00) to defray such liabilities and expenses of the Company upon its winding up or dissolution; and
(iv) the application for membership has been accepted by the Board; and
(v) the name of the Member has been entered in the Register

All prices are on the AHC website are in Australian Dollars.
Weekly or Monthly membership fees are payable via Secure Pay or Paypal.
Accreditation fees may be payable using Credit and Debit Cards, EFT & cheques


We provide Visa, MasterCard, American Express, Diners credit and debit cards online payment facilities. Payment is only debited from your card at time of transaction. All credit card transactions on this website are processed using eWay, a secure online payment gateway that encrypts your card details in a secure host environment.

Electronic Funds Transfer (EFT)
EFT payment option is available to AHC members. Membership will only be actioned once funds have cleared in the AHC account. Account details are:

Australian Hairdressing Council
BSB: 034 083
Account: 234042

Please note "AHC " in the reference field.

Payment by private or bank cheque is accepted and should be made out to ‘Australian Hairdressing Council' and sent to:
Suite 1B/2 Ocean St,
Newcastle, 2300

Allow 5 days for cheque clearance.

Goods & Services Tax (GST)
All amounts shown on the AHC website are GST inclusive


Complaints must be notified in writing to ceo@theahc.org.au within 7 days of receipt of the goods or supply of materials or services.

You must notify us within 14 days of despatch date as recorded in your account if you have not received an item.

Please ensure the delivery address and receiver's name for your order is accurate and complete (including any business name if shipping to a work address) as we are unable to change any details once the order has been placed. AHC will not take responsibility for any orders that go missing due to incorrect delivery information provided by you.

Please choose carefully as AHC will only refund your purchase if the goods purchased are faulty or not fit for purpose. AHC will resupply any faulty goods at no cost to the purchaser. Product descriptions describe the contents of the product and their application. It is your responsibility to select the product you deem suitable for your needs.

Refunds will be issued in the payment form originally used by the purchaser within 14 days.

Some products and services on AHC are commissioned to be designed or personalised for your specific needs.

Whilst every effort is made to ensure the premium quality of products and services offered to AHC members, we reserve the right to alter the contents of the products or services ordered at our discretion.

Important Information
* if you want to return products purchased from the AHC, you must contact us within 7 days of receiving your order, detailing your concerns.
* items should be returned in their original packaging to ensure they are adequately protected in transit. The purchaser is responsible for the freight costs of returning goods to the AHC head office.


Goods are classified as faulty if there is a manufacturing fault. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items.

For all faulty items outside of our returns, refunds & exchanges policy, please contact info@ahcsalonselect.com.au

Whilst every effort is made to ensure goods are packaged carefully prior to despatch, AHC takes no responsibility for third party delivery services. Please note that it is your responsibility to nominate if transit insurance required at time of purchase. Insurance will be added to the invoice.

Force Majeure
AHC will have no liability to the purchaser in relation to any loss, damage or expense caused by AHC's failure to complete an order or to deliver goods and services as a result of fire, flood, tempest, earthquake, riot, civil disturbance, theft, crime, strike, lockout, breakdown, war, the inability of AHC's normal suppliers to supply necessary materials or any other matter beyond AHC's control.

Non-Excludable Rights
The parties acknowledge that, under applicable State and Commonwealth law, certain conditions and warranties may be implied in these Terms and Conditions and there are rights and remedies conferred on the customer in relation to the provision of the Goods or of services which cannot be excluded, restricted or modified by agreement (“Non-excludable Rights”).

Governing Law & Jurisdiction
These Terms and Conditions are governed by the law in force in the Australian Capital Territory and the parties submit to the non-exclusive jurisdiction of the courts of that Territory and any courts which may hear appeals from those courts in respect of any proceedings in connection with these Terms and Conditions.


AHC will provide digital files for your use as downloadable data from the resources library on the AHC website, or via a digital delivery service to your email address. The AHC will make the file available for the period of your 12 months membership whilst you are a financial member. The AHC reserves the right to withdraw from the library any AHC documentation at any time, without notice.

Should a file supplied by the AHC corrupt in any way, a replacement file can be re supplied from the library. AHC liability for artwork and digital files is limited to the replacement of the file. AHC takes no responsibility for third party printing or production from its digital files. It is the responsibility of the purchaser of the marketme artwork or digital file to proof the pre-production of the file when printing with a third party supplier.

We recommend that you make a copy of every digital file and archive separately as the AHC takes no responsibility for the provision of the file following the termination of your membership or where your membership is unpaid.


Copyright in all artistic and literary works authored by the AHC remain the property of the AHC and are licensed to you for reproduction purposes only. AHC materials cannot be resold or supplied for use by a third party.

Except as permitted by the Commonwealth Copyright Act 1968 (as amended) no part of this website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without the express written permission of the AHC.

Nothing contained in the website should be construed as granting any licence or right of use of any trademark or part of any trademark displayed on this website without the express written permission of the AHC or third party owner. Where AHC has supplied images to the member, usage rights of the images purchased must be adhered to by the customer who takes full legal responsibility for their use.

The information contained in this site may contain technical inaccuracies, typographical or bibliographical errors. All liability of the AHC howsoever arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

The purchaser hereby indemnifies and agrees to keep indemnified the AHC against all liability, losses or expenses incurred by the AHC in relation to or in any way directly or indirectly connected with any breach of copyright or of any rights in relation to copyright in such literary and artistic works supplied as aforesaid.

Then AHC provides digital artwork and document files for reproduction by the member only. Any reproduction by a third party without the consent of the AHC will be in breach of copyright.


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